CLIENT TRACK
1. DAILY COMPLIANCE:
On each day you need to fill your salary work report and your task should be aligned with targets
Customer Connect Team should fill the sts form immediately after that call or video
Min 80% working hours should be completed and will be evaluated by task done on daily basis
Reporting on Whatsapp group if adopted - WFH
2. Salary Structure
Salary will be credited till 10 of every month in bank account as provided
1.5 % Salary will be deducted for Gratuity Act (Provided After Exit Interview)
Min 50% attendance compliance should be there, if not whole month salary will not be carry forwarded
Target Allowance and Incentive will only be credited after 2 months duly verified by respective Reporting
Manager. if someone is on notice period, he is not eleigible to claim any incentiv*In case if minimum target not met, you are not eligible for salary credit
3. Leaves
There will 2 days fixed off on Monday and Tuesday (Can be changeable as per requirement), If weekly productivity not achieved, should be work on Monday
In a calendar year, we provide Total 27 Paid Leaves which are - 12 CL(Maturity Leave for Female), 5 EL, and 10 National Holidays
Sand-witch Leaves: For taking leave of Sunday or Wednesday approval must be done at least before 7 days, else Monday and Tuesday will be marked as Unpaid Leave
4 . FNF EXIT: How to Avail Experience Certificate
NOC should be cleared with all respective department
Targets or pending work must be completed
Be ready with approved Resignation and fill the form
CLICK HERE
5. Termination
If found any unprofessional and authentic behaviour it leads to termination of employment without any notice and person will not be eligible to get any salary or incentive pendings
Consecutive three days on Leave without approval will lead to leads to termination of employment without any notice and person will not be eligible to get any salary or incentive pendings
*On Terminnation- Person will not be eligible for experience and relieving certificate
Salary Day : 10 Of Every Month
Attendance Cycle: 20 to 20
Salary / Stipend / Incentives will be delivered after 45 Days of Deployment